Shipping & Returns

Shipping Policy
  • All of our items are shipped by USPS. If you need your order faster contact us for prices & options prior to placing your order. 

 

  • All in-stock items are shipped the next day upon receiving your order.

 

  • We do ship to Canada/International. Just contact us prior to placing your order for shipping rates. 

Return Policy

 

CLEARANCE BOOTS, JEWELRY & HATS ARE FINAL SALE AND MAY NOT BE RETURNED

  • All IN-STOCK Corral Boots may be exchanged or returned for another style, size or refund within 15 days upon receiving the boots.The boot must be returned in new condition of course not worn and no damage to the boots. You must email us for an RA# to start the return process. 

 

  • Customer will be responsible for ALL SHIPPING CHARGES, this includes your cost to return your item to us and shipping cost of your exchange boot.

 

  • Jen & Kenra's is not responsible for ordering of the wrong size. The customer will be responsible for shipping if item must be returned or exchanged due to wrong size being ordered by the customer.

 

  • All returns will need an RA# before you may return them. Please call (319)371-8059 to obtain. 

 

  • Ship all return items to Jen & Kenra's, 2018 Ave. L, Fort Madison, Iowa 52627
  • Boots that are SPECIAL ORDER  are NOT available for refund. Most SPECIAL ORDER BOOTS will be available for exchange. If your SPECIAL ORDER will not be available for exchange we will let you know  before you place your order. 

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