Jen & Kenra's
Genuine Leather Key Chain (Available in the 3 colors)
- With special ordered items, your credit card will be charged at the time you place your order.
- Corral Boots that are NOT in-stock are considered SPECIAL ORDERED ITEMS. Corral Boots that are NOT in-stock will be drop shipped directly to you. It is very important that you order your correct size because SPECIAL ORDERED BOOTS HAVE A NO RETURN POLICY!!! If you are not sure what size you need please contact us and we will be happy to assist you. THERE ARE NO REFUNDS OR EXCHANGES WITH SPECIAL ORDERED CORRAL BOOTS.
- All of our orders are shipped by USPS or UPS for a flat fee of $7.00 in the United Stated (Alaska & Hawaii are a bit more, you will see price at checkout) You will receive your tracking info. by email once your order has shipped.
- We try to ship all in-stock items the day after the order has been placed. Most of our customers receive their orders in 3 days. California orders do take around 5 to 7 days. If you need your order faster please contact us before placing your order for shipping rates.
- We do ship to Canada/International. If your country does not come up while your checking out please email or message us. We will add it to our shipping rates.
JEWELRY, HATS, ACCESSORIES & CLEARANCE BOOTS/SNEAKERS ARE ALL FINAL SALE AND MAY NOT BE RETURNED OR EXCHANGED!!!
- All IN-STOCK Corral Boots may be exchanged or returned for another style, size or refund within 15 days from the day we ship your order. The boot must be returned in new condition of course not worn and no damage to the boots. You must email us for an RA# to start the return process. This does NOT apply to CLEARANCE boots.
- Customer will be responsible for ALL SHIPPING CHARGES, this includes your cost to return your item to us and shipping cost of your exchange
- Jen & Kenra's is not responsible for ordering of the wrong size. The customer will be responsible for shipping if item must be returned or exchanged due to wrong size being ordered by the customer.
- All returns will need an RA# before you may return them. Please call (319)371-8059 to obtain.
- Ship all return items to Jen & Kenra's, 2018 Ave. L, Fort Madison, Iowa 52627
- Boots that are SPECIAL ORDER are NOT available for refund. Most SPECIAL ORDER BOOTS will be available for exchange. If your SPECIAL ORDER will not be available for exchange we will let you know before you place your order. (Special Order is a boot that is not in stock in our inventory in our store. We will have it drop shipped directly to you from our main headquarters. This could take anywhere from 5 to 90 days. Depending on if the boot is available. We will give you an ETA when you place your order.
- If you place an order while we are offering Free Shipping & you end up returning it, we will deduct what ever it cost us to ship the order to you from your refund.
- If you need to return Clothing it is available for store credit only NO REFUNDS. If you need to exchange a clothing item for a different size you will need to place a new order online. Once we issue you an RA# for your return and receive it, we will credit your original form of payment for the item. CLEARANCE CLOTHING is final sale NO Returns/Exchanges.